Refund Policy
Last updated 13 August 2026
1. 7-day guarantee
If a course isn't right for you, request a refund within 7 calendar days of your purchase and we'll refund you in full: no reason required.
2. How to request a refund
If you're logged in, use Request a refundon your dashboard's Help page — your purchase is pre-filled. Otherwise, send us a message through our contact form with the email you purchased with and which course you'd like refunded. We'll confirm your purchase and process the refund: no need to explain why.
3. Processing time
We aim to process approved refunds within 5–7 business days. Once processed, it can take your bank or card provider a few additional days to show the refund on your statement.
4. Effect on access
Once a refund is processed, access to the course dashboard, lessons, and any certificate for that course is revoked.
5. Refund method
Card payments are refunded to the original payment method via Stripe. Bank transfer payments are refunded back to the same bank account the payment was sent from. We can't refund to a different card or account.
6. Outside the 7-day window
Requests made after 7 calendar days from purchase are handled at our discretion. Send us a message and we'll take a look.
7. Contact
Questions about this policy? Reach out through our contact form.